Erin Kim

Review of Couch braunsdorf insurance gro...

We have tried time and time again to contact the p...

We have tried time and time again to contact the person who provided our homeowners insurance. It was only when we were shopping for other insurance policies that we discovered Couch Braunsdorff gave us a mis-classified policy that actually cost more than other places for the same type of coverage. Originally, this review was not good, but I am revising it for the fact that even though I have cancelled my policy with them after 3 years, they are trying their best to remedy the situation. They could have just closed the books on this one but she is still willing to look over my policies even if it is not their own just to make sure we are sufficiently covered. You can say it's damage control, but I feel the sincerity to right the wrong. Sometimes we just need a little grace in these types of situations. Thank you for trying.