I have previously had very poor dealings with Gran...

I have previously had very poor dealings with Grange, Barnet, and was promised that I would experience improvements following my complaints. Credit where it is due. My recent Discovery Sport service was completed, following a late request, by 11.30 am on the prearranged date, and Blake, in Service Reception, responded quickly and positively to my concerns when I met with him to oversee the service. Reception was welcoming, warm and efficient and I received a follow-up telephone call the following day to enquire as to my experience (which I really appreciated). I cannot fault the excellent service I received and thank Chris Hill for fulfilling the promise previously given to me. Hope this high standard continues, Chris!