Nick R

Review of BMW Seattle

Went in for an airbag recall. They had no loaner c...

Went in for an airbag recall. They had no loaner cars available. The service adviser was certain the drivers airbag did not need to be replaced, however when I called 2 other BMW dealers who checked the vin # they said it did... Wow. I asked for them to take a photo of the model number on the airbag and they said I would have to pay for them to do this. This is not confidence inspiring when your customer could be driving around with a potential deadly airbag and all your willing to offer is your word that someone did their job correctly.