Michael Socha

Review of Harley-Davidson of Appleton

Bought a 2016 street glide special. Bike was as I ...

Bought a 2016 street glide special. Bike was as I expected... AWESOME. with that being said, I noticed when I got home that there was a big chip in the paint on the top of the tank. I stopped back in the next day and was taken aback when the comment was made that "I can't imagine the detailer would miss this." I understand where they are coming from however when you buy a 25k bike, you'd think they would be a bit more helpful. Didn't feel the need to argue it as it's going to happen anyways. Settled for a paint pen that I'm still waiting on two weeks later. The sales people were helpful, the finance guy Dan is a good guy. One thing I wasn't satisfied with, other than the insinuation that I put the chip in the tank was the way some of the staff look down at me. I felt as if I were being talked to like I'm an idiot and a few individuals were somewhat rude. Service department was knowledgeable, parts was helpful.. all in all, ok experience. Great showroom, lots of merchandise. Still waiting on that touch up paint!