My friends and I booked our campsite months in adv...

My friends and I booked our campsite months in advance. Three of my friends and I are over 18, while the other two are 16. We assumed that the 16 year olds would not be considered adults. There is NOTHING posted on your websites on what qualifies being adult. However we weren t informed about this till the day we arrived. We offered to pay more for the two 16 years to compensate for them being adults but the blonde lady at the front was no longer interested in our business because we mislead her and there was too many of us now(even though our numbers never changed or the amount of tents). She gave us all of our money back and told us to find camp else where.

I understand that teenagers aren t ideal to have at a campsite, but I think a way to deal with this is to have three options for ages. Child, youth, adult. It MIGHT discontinue any confusion.

Also might want to work at your customer service skills because you lost business and I m sure you didn t have another group of people come in after 5pm when we arrived.

Overall I would never recommend this place to anyone ever.