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If you want a nice place to live with assistance w...

If you want a nice place to live with assistance with food, laundry and entertainment this might work for you. If you need daily help with medical attention, hygiene, personal assistance then this facility might not be a good option.

The sales and intake procedures appear to be focused on filling rooms. Communication between residents and family needs lots of work. When made aware of repeated mistakes and lack of service apologies are given, not improvement. I wonder why the staff has high turnover and upper management changes seems to be common also? Effort is only average and do not relate with the costs paid. The sales pitch is very strong, once there be prepared for rate increases and extra services required based on poor evaluations. I got the feeling they were in constant protection mode when you ask questions. Not happy with what was provided.

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