Very frustrating place to go to. They do not make ...

Very frustrating place to go to. They do not make anything easy. I waited over 4 hours there while pregnant. I did not go to the bathroom once because I was afraid someone to steal my spot. They seem to have like 3 people at one computer doing one task. Either they need to get more help or open up later. Other comments are right about them never answering their phone. I only got lucky catching them toward end of their work day. from 9-1 ish they only handle walk ins so forget about the phone ever being answered. after that they will take phone calls until 4 pm.