C
Connie Look Review of Hyatt Union Square New York
I booked a 4 night stay here because of its centra...
I booked a 4 night stay here because of its central location. Rooms are nice and amenities are pretty good. I stayed in room 908 the first two nights, but couldn t sleep at all... There was a rolling noise above me that sounded like a trolley cart or suitcases rolling across the floor. This happened from 12pm-3am, and then from 5am-7am. Not only that, but the chrome cast was broken so I couldn t watch anything on tv.
Then we changed to a quieter room in 704 but the reading lamp doesn t turn on... So many issues at this point. Only one night left but I m so disappointed staying in this Hyatt. The only reason why I m giving 3 stars is because the staff were absolutely amazing and patient in helping me.

Comments: