susan Taylor

Review of Barwon Health

I have never faulted The Geelong hospital until la...

I have never faulted The Geelong hospital until last night. After attending a fire victims fundraiser I became ill, I have had a kidney transplant due to an Polycystic kidneys, an inherited disease. I am on numerous medications and suffer from other conditions associated with my condition. I have chronic kidney failure. I do not go to the hospital unless it is necessary. Although the triage nurse was polite as I explained how I was feeling all she asked me was " have I been overseas and had I been drinking alcohol" she never asked what medication I was on or anything else.
I was told to sit in waiting room and someone would see me.
After 20 min, feeling a little better yet very tired I realized that I was not going to be seen by a Dr.
Usually I would have been forwarded to waiting room 2.
I was still in the initial waiting area!
I decided to go home, rest and see my Dr on Monday or if my condition deteriorated I would call an ambulance.
I have realized that the emergency dept has adopted new procedures to deal with people attending emergency.
If the triage nurse THINKS you do not require to see a Dr at the hospital you are asked to wait in initial public waiting area, if she THINKS you do need to see a Dr, you are forwarded to waiting area 2, here you will see a Dr.
The intention is that you will get tired of waiting and go home. That is how I was treated!!!
When did a nurse become qualified to diagnose a person????
I am disgusted at how I was treated.
I noticed even children are now sent to a small waiting area with the intention that the parents will just go home.
WHAT HAPPENED TO DUTY OF CARE!!
WHAT HAPPENED TO PATIENTS BEING TREATED BY A DR NOT A NURSE ???
SHAME ON YOU BARWON HEALTH.