For almost $ 12,000 you d think you are buying the...

For almost $ 12,000 you d think you are buying the Ferrari of Grills! Think Again! When I unwrapped my Grill and tried to hook it up I noticed the Gas Valve was broken and there are 2 Dents at the back. I called by Sales Rep. they sent a service Person over to fix the problem, instead of replacing the unit. Never the less now 10 days later they fixed that problem, I now have a Dented and repaired BBQ that is supposed to work for 12 k . Well that was just the beginning. When I started checking the drawers I noticed they were not straight as they should be I did more research thought this was normal so I took the drawers out and noticed all the drawer hinges are not tightened they are all loose and need to be aligned and tightened see pics attached of slanted drawers. The company says all their BBQ go thru a 10 point inspection they even put the sticker on it, I sent all this info to the the Sales rep and still no answer. I thought when you buy the Ferrari of Grills you get a perfect working grill just unwrap and plug in well this was the worst experience ever and if I could give this company 0 stars I would. Now I have a repaired , Dented and falling apart BBQ!!! Thank you Crown Verity for your 10 point inspection and the Lemon BBQ you Sold Me. BUYER BEWARE!!!