My housemate and I have been here a few times now....

My housemate and I have been here a few times now. The service is always fantastic and the food excellent. On this occasion, I ordered the baby back ribs. Unfortunately, the ribs were very tough and dry. The staff bent over backwards to fix it, including bringing out a second round of the ribs and offering to remove it from our bill. In the end, the ribs were still under par, but they upsold me to the wagyu steak my housemate had gotten. It was DELICIOUS and tender, the brussels sprout hash was smokey and wonderful, I couldn't even get to the fries! Again, I cannot speak highly enough of the staff, both our waitress and the manager on duty were delightful. Everything was fast, efficient, and I couldn't have been happier with the meal I ended up with.