Krista Loney

Review of Kimmel Athletic Supply

If you are on any sort of deadline and need embroi...

If you are on any sort of deadline and need embroidery, use literally anyone but Kimmel. I dropped off two shirts for embroidery, three words on each shirt, on December 2nd and was told two weeks. I called on the 16th and was told that they would be ready by the 18th. I called back on the 18th and was told the afternoon of the 18th. I called on the 19th and asked why they still weren't ready and was given attitude and told that by two weeks they mean two business weeks or 14 business days. To us normal humans 14 days is 2 weeks. To Kimmel, 2 weeks is 14 business days, or 18+ actual days. My order was finally done today and I picked it up. I'm rating them one star because at least my stuff was ready by Christmas. Hey Kimmel, if you mean 14 business days SAY 14 business days!!!