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Bryan Conner
Review of Avira

4 years ago

As a long time paying customer of Avira, I take no...

As a long time paying customer of Avira, I take no pleasure in writing this review. If you are a paying user of the premium version, not the free versions, of their products, they force the user to deal with a very annoying pop-up reminder to renew your subscription every 48 hours for a few weeks before the actual end of the subscription. The default is every 24 hours but you can change the frequency to every 48 hours. To turn the notification off, you have to renew the subscription for that software. For the last two weeks I have sent screenshots in support tickets to Avira complaining about this. "We are working on it...." Finally just today I get a response from Avira telling me that they can turn it off if I want them to. I am going to turn it off permanenty myself by no longer being an Avira customer when my remaining subscription ends. Good products, but terrible customer service and horrible business practices at the moment.

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