J

Julie Flores

4 years ago

I give this 4 stars for the education, but a one s...

I give this 4 stars for the education, but a one star if I could rate the customer service when dealing with admissions and records (I always get the same person with the crummy attitude).

Admissions & Records: There is a person that speaks to students in a condescending manner and just doesn't listen to facts. Then they turn the issues on the student, when the real issues stem with the school. The behavior of a few employees can give the customer ( the students) a bad impression, and want to go elsewhere. This kind of service should be investigated and changed or said persons should be moved somewhere that isnt dealing with the public. Since no one wears name badges ( a sign of not being transparent or accou table for the customer service experience), I can't give names of who to avoid.

As for the education, all of the instructors that I have had encounters with seem to really care about the education of their students. You would think that is a given in the educational system, but it isnt.

As a new returning student, I appreciate the stellar instructors in the Hospitality Management Department. There are many opportunities to get hands on experience if your time and passion allows. And in this department, the more questions you ask, the more information is shared = better education.

If Mission College has a major that fits your needs, I would reccommend Mission College for the personalized attention by instructors and small campus. If you care about your treatment by Admissions & Records, go elsewhere.

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