melissa melnikReview ofInstalls Inc
Terrible Company - ORDERED IN NOVEMBER - NOW INSTA...
Terrible Company - ORDERED IN NOVEMBER - NOW INSTALL DATE is JAN 19th, 2018!!! Here's the scoop... I purchased a dishwasher on November 26, 2017 from Lowes. It took over 2 weeks to get an appointment date for the install. So on 12/12/17, the installers went to Lowes to pick up the dishwasher - which had been siting in my living room for a week - they called wondering where it was (poor communication between Lowes and Installs Inc). After that delay, the installers arrived and had an issue with the leveling device on the unit. A new one had to be ordered. They left the broken dishwasher in place unsecured. The unit keeps tipping and crashing down on our tile floor and on our children, but they said it was ok to use it. The new unit arrived at Lowes a few days later, but we never received a call from Install's Inc to reschedule (again poor communication). On 12/20/17, I stopped at Lowes to find out that they have had it for over a week, I finally received a call from Installs Inc. First available appointment was 1/9/18. That's where I am now, today. At 11am on 1/9/18 I received a call cancelling my appointment for today. The next available appointment is 1/19/18 - all for a dishwasher ordered in November. Lowes, should have never subcontracted out their installations to such an unprofessional company.

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