We dine almost weekly within The Marketplace as it...

We dine almost weekly within The Marketplace as it is more convenient (no waiting) and the service is crazy good due to the times in the early afternoon. The people watching is pretty darn good too. Love the menu offerings as well.
Surprisingly, the salads were sub par on this afternoon and we hesitated whether to bring this to the attention of the Staff behind the Counter.
Wonderfully though, the Staffer was quite genuine with her response and within minutes a Manager appeared.
It was Nathan Ward and sans the details here, he could not have been more professional, genuine and loaded with sincere emotional intelligence with respect to making sure O&I could assuage the issue.
Aside from actualizing this, it was just another example of the continual talent who end up in Management positions at FRC's.
We have been dining at FRC's since North opened in Kierland a decade+ ago.
We have gravitated to a handful of FRC's varied concepts since then.
And with the O&I Team on queue, we will continue to patronize this wonderful Business.