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Italiangirl222

4 years ago

I have been trying to call this place for months a...

I have been trying to call this place for months and couldn t get through to anyone because I have a hearing coming up and needed legal representation. I left a voicemail with Shelley Gilbert weeks ago and she never called me back! I leave a voicemail for the intake worker to see if there is anything they can do to even help me prepare, and she calls me back four days later. When I speak with the intake worker named Sara, she hung up on me! I asked to make a formal complaint and she hung up on me. Then I call back and their supervisor cannot even take my complaint. They told me to leave another voicemail. They also aren t taking anymore clients and for hearings you need to book like months in advance. They won t even talk to you. They need more student volunteers unless that s some lie...This place is ridiculous and they should be helping people and all the receptionist can say is I am so sorry you have been going through this all by yourself.... . In this community you have to do everything on your own and no one cares. I have done everything prior to this hearing by myself so I guess I am going to represent myself too. I have no one to come with me or support me at all. I did all of my own paperwork and everything. No one cares about anyone but themselves today. These people can t even get back to anyone in a reasonable time and claim they are so busy . Meanwhile, all I could hear in the background as I waited for 10 minutes to be told no one can take my complaint was laughing and conversation.

Tried to get a hold of Shelley Gilbert, I guess she s too busy exploiting a young woman who is a survivor of human trafficking for her own benefit and attention. She should be helping her HEAL. It happened to her not long ago and she s pushing her to tell her story to every media outlet. She should be ashamed as a social worker!

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