James Song Review of Lendsure mortgage corp.
We want to specially thank Annie Huang, our AE for...
We want to specially thank Annie Huang, our AE for saving our loan to purchase a great house in Yorba Linda. LendSure is a good lender, and Annie Huang, the senior AE is the best AE ever!!! Annie is very professional, thoughtful, and diligent with lots of successful experience. Moreover, she responded to us rapidly every single time even at 10pm at night. Annie saved our loan and closed our loan within 7 business days. Our original lender Athas is a very unethical lender that ruined our deal. We are very strong and cooperative borrowers submitted all the required documents within the first 2 weeks of escrow opening, but Athas just hold us for about 2 months without giving any reasonable explanation. Athas kept telling us that we are fine, everything going smoothly, there was no any other conditions added, and the back office was too busy to process our case for over one month! The sellers waited for about 45 days and lost their patient to continue the escrow and planned to cancel the contract. After a very tough communication with the seller, the seller decided to give us a second chance if we could find another lender and close of escrow in 2 weeks. At that sad moment of almost losing a good deal in this hot seller s market, we were introduced to Annie by friends in the afternoon of Friday, 9/3/2021. Annie only took a weekend to finish all preparation and submitted our case to the underwriter. In addition, when we asked Athas for the appraisal report that we as borrower paid $895 for an expedite appraisal, Athas refused to follow the law to provide us a color appraisal report copy. Athas only provided us a black and white copy which cannot be used by the other lender to process our case. In this situation, Annie worked with their attorney to get the color appraisal report copy from the appraiser. It helped us save money and time to avoid doing the appraisal again, and ensure we could close our escrow on time to finish the deal. The whole process from reviewing our case to funding our case is only 7 business days. Annie is wonderful and amazing!!! We highly recommend Annie Huang, the senior AE to secure your loan.
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