4 years ago

Arrived from UK to the largest queue I have ever s...

Arrived from UK to the largest queue I have ever seen. Even made Disney world queues seem short. After a 9 hour flight with small children to subject them to a huge queue for 3+ hours standing to be processed is just crazy. Felt like I had arrived in a 3rd world airport.
This wasn't even for security it was just for picture and fingerprint capture.
I saw a family in the queue in major distress.
The US queue was non existent. Didn't need to happen whoever is managing this airport for the arrivals needs to given the funding to improve this. Departures I would give a 4 star as it was fine. Not sure what it's usually like but can only go in my experience.

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