I'm a gamer. Many times I have had ping problems. ...

I'm a gamer. Many times I have had ping problems. If I download the games it takes forever ... Unfortunately, after several calls, thinking it was my problem, I find that to download large files (over 5GB) I cut the connection. The answer was that otherwise there would be no connection for everyone. I pay the 20mb all. I will change my connection as soon as possible.