Mario De Ram Review of The Pep Boys - Manny, Moe, and...
Giving Pep Boys a One Star Rating is way too good....
Giving Pep Boys a One Star Rating is way too good. I would give them a negative rating. The Highest negative rating that I could give them. I purchased 4 new Michelin LTX tires. Within 48 hours I got a flat tire. When I brought the tire back I was informed that the tire could not be fixed Then they checked on the computer and was told the tire was out of stock and they would have to reorder it. They could have it here Tuesday or Wednesday at the latest. They would call me when it came in. Never received a call. I call them on Wednesday and they told me Hopefully Thursday. Still nothing. Called Them again on Thursday and was told maybe Friday and they would call me. Again never heard anything. Saturday I called another store and the gentleman that I talked to told me that this particular brand had been discontinued and there was none available in the entire State. I was never informed of this as I should have been when I first came into Pep Boys on Saturday to purchase the tires. Apparently there philosophy is to make a sale and the hell with customer satisfaction. NEVER EVER will I do business again with Pep Boys
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