Sangita Desai Shrivastav

Review of West Coast Holidays

We r in the tour day 4 from saint Francisco to LA ...

We r in the tour day 4 from saint Francisco to LA . It is tour given by very law level. The hotel are very old and motels are very dirty. Hotels are dirty and cheap. There is no breakfast and leaving at 6 am. We had one good tour guide Peter but difficult to understand him. Second guide was very abusive verbally and shouting constantly. I don t know if he didn t understood English but he was such a bully on the travel. His name is Bill . I called the company and reported his behavior to customer service Ken. But Bill s behavior till the end was very strange and loud. After all he came at the end of the trip and demanded tips 10$ per person.
I am in shock this company hire tour guides who has no interest than making money. Santiago day tour was mainly 15 minutes at old town with rest stop with restroom lines we saw nothing. At cruise, museum and lunch , he gave 2.50 hours. Famous Belbone park we got 1.10 minutes and he was refusing to give sceanic tour. It was waste of money, time and aggravation with this tour guide Bill.