Beautiful hotel. Amazing location being just a sho...

Beautiful hotel. Amazing location being just a short walk from the Inner Harbor and the Stadium. Great in-person staff. Very helpful and good customer service. There aren't many amenities, but the rooms are really nice. No microwave (at least not in my room).

However, everytime I called At-Your-Service from the room - they were incredibly rude. Room service never showed 2 days in a row and when I called politely, they had an attitude about it. They also hang up without confirmation, so I call back and they're like "ma'am" I just spoke to you. Very rude.