Please explain how a pair of jeans HANGING in a cl...

Please explain how a pair of jeans HANGING in a closet is missing from your hotel room! That s what happened to me when I stayed at this hotel on August -2-2018.
Per OMNI - We encourage and expect each of our associates to do his or her personal best to ensure our guests feel comfortable and appreciated.
They don t live up to this statement because after my Jeans were taken from my room I didn t feel comfortable or safe in my room. I was promised to be compensated for the jeans and as of today I have not. I sent a letter to their corporate office and received no response. That tells me a lot about this company as a whole. Needless to say, I am quite frustrated and disappointed. I expected a much higher level of service.