Do Not BUY their GAP. Their so quick to sale it to...

Do Not BUY their GAP. Their so quick to sale it to you but when it comes time for them to handle your claim they do not have any interest and will not even return your calls/emails. My total lost was in August. My insuranced processed everything and about 3, 4 weeks later I called them to get my claim started. I filled everything out and sent it in. Didn't get a reply till a week later saying it was incomplete. I called in, the assistance couldn't tell me what was missing. She sent it as a request for information to her supervisor , and a day later they accepted it. (Without any changes made). Its now November 7th and my loan bank has called that I need to continue my payments or my account will be sent to collection. I have been calling this group and even sent an email last week to get information on wht they have not paid, or even so, gotten in touch with me. WHAT A SCAM! These are extremely tough times and I have two under two, and a home to continue to maintain, and having to worry about and extra 700 payment, because this group isn't doing its job. Never Again.