I can't imagine which kind of idiot approved the d...

I can't imagine which kind of idiot approved the decision of having only 5 small lifts to accommodate all the people of 29 stories and to have the service lift as well in the lobby area. I have waited more than 30 mins to get into a lift at rush hour.
The finishing of the floors are terrible. You can see paint on the window breedings at inside and the outside is just concrete. Not even painted.
They said they will optimize the lift operation but nothing has happened yet. Even at rush hour when one lift comes to ground floor remaining lifts do not even come to ground floor even at rush hour.