I had a complex repair on a brand new RV. Needless...

I had a complex repair on a brand new RV. Needless to say, I was very frustrated to have this rig in service. Tracey did a great job keeping me posted on progress. Specifically, Erich, was very prompt and helpful. I had a status the whole time. When I needed to contact the manufacturer, Erich let me know and we were able to get immediate results.

Finally, when the new RV was returned to me, it was spotless. Given he work they did, the fact that there was not a single grease mark is a credit to this dealer. Special thanks to Brian Winters for looking after the job as well.

I made another trip to Tracey in early December for some routine maintenance and to resolve an error message I was getting on my RV. Once again, Erich provided excellent service. He was in constant communication with me as he provided updates. I had the RV back within a few days. When I arrived to pick it up, the RV was fully charged and warmed up. I wish I could get that service from the dealer where I purchased the vehicle. It is good to know I have a service provider that I can trust with my RV.