John Murray

Review of Harrah's Laughlin Hotel and Ca...

Pros-Beautiful Hotel, Nice river side beach, caban...

Pros-Beautiful Hotel, Nice river side beach, cabanas, drinks shack, Pool area wasn t used but it was clean and looked great, great views, non-smoking casino.

Cons-Called ahead for reservation and was told the hotel would welcome pets (They didn t mention it was at a MUCH higher room rate). I explained we had a 45 pound black lab and was informed they would welcome up to two dogs at sixty pounds each. Arrived and check in was a mob scene, they asked to weigh our dog because the weight limit was fifty (First strike). They bring out a glorified bathroom scale that was too small for any dog above a yorkie. Employees started grabbing my dogs legs and forcing him onto this scale when I put an end to the fiasco and told them Check us in or not but I m not putting my dog thru this . BTW, there was supposed to be Pet Welcome treats in the room but didn t find anything and was too agitated with the front desk to ask and we brought our own anyway.

The check in mess was complete and went outside to find out that a bell boy got into our truck and decided to valet park it. Didn t ask, just took the truck with all of our luggage sitting in the back seat. Then they couldn t locate bell boy with keys. SMDH

No pet area. There are lots of signs and barricades telling us were we couldn t go, not a word on where we could.



Would we go again? I would give them a chance to redeem and stay with them one more time but would defiantly avoid the buffet.