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Nan Widdle

4 years ago

Troubleshooted major problem with boiler (includin...

Troubleshooted major problem with boiler (including water heating system within boiler). Arrived within agreed time. When problem was diagnosed a company truck arrived with the needed part (part needed was unusual, so understandable that the part was not on the repairman's truck). Repair was made efficiently; significant time was taken to be sure that the system was working. Work area was left clean. Time was taken by repairman (Mark) to discuss problem with me and what to do to prevent future problems. Very pleasant and courteous. Respectful of my property. Used all of the safety precautions related to COVID.

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