Alan Daoust

Review of Lone Star Valet

Like another customer who recently posted a negati...

Like another customer who recently posted a negative experience, Reagan, I too gave my car in perfect condition to the valet and got it back it the entire front passenger side bump damaged. The valet on duty made it clear it was not his fault nor was he even going to say anything until I brought it up. They took my name and contact info but had no extra forms as they were all FULL so my info gotten written on the back of an existing form. I was told "Nick Clontis" would be calling me and the valet gave me what he said was Nick's number when in fact it was the office number for Lone Star Valet.

I had to call myself 5 days later after making 2 attempts to text Nick. Now all I get is voicemail. Thanks LONE STAR VALET for ruining my Thanksgiving! Nick, you might want to try and show some appreciation for a customer and not bury your head in the sand thinking everything will go away. I agree with Reagan on his recent post. Just park your own car in their spot. They are obviously so incompetent they probably will not notice and shut LSV down.