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Swapnil Rajane

3 years ago

I booked 1BHK flat on 23rd FEB 2021, and I was inf...

I booked 1BHK flat on 23rd FEB 2021, and I was inform that after registration, I can raise request to maintenance for room services and the maintenance team will do it immediately.

The flat was not at all in good condition and require lot of maintenance starting from entire flat room painting, old fridge and washing machine, toilet and kitchen ceiling change, broken toilet mirror, hall door wood repair and painting, broken electric panel, keys missing, sink stopper missing,toilet seating and cover missing and so on.

Today is 06 March 2021, they did only the coloring part and rest all other things are still pending.

Room water connection is cut off, which I just came to know today only, for cleaning the room. I checked with ADCC, they informed that there is pending outstanding bill of amount AED 5818.12k from ADCP side. The ADCP customer care informed me to pay the bill and they will reimburse me which I am not sure they will pay me or not.I dont know to whom I shall contact.

Now I am mentally suffering a lot with the problems I am facing from this ADCP guys. There is lot of other stuff which I haven't mentioned here. But in a nut shell, I will request you all please dont buy any kind of property from ADCP.They are just making people fools with their un professional customer care and support care.

I really think that what happened to me should not happened to others. I wish I could cancel my contract but I cant do it, due to huge investment I have done in this property and if I cancel the contract, then I have to pay 2to3 months rent as cancellation charges, which is not affordable for me.

Rest all is your choice. I wish best of luck to you and myself for dealing with this kind of worst management. Still holding my patience tightly but dont know when this going to end.

I am sending emails on daily basis to customer support but no t getting any appropriate respond . I am calling on customer care number but they are just pushing things on tomorrow by giving any others excuses.

Thanks
Swapnil Rajane

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