Z

Z. S.

4 years ago

First of all hotel is not respecting measures agai...

First of all hotel is not respecting measures against Covid19. It is working with full capacity like everything is 'normal'. At the beach sunbeds are very close to each other and people are acting irresponsoble because there are no hotel personel who will supervise it. Hotel only put everywhere desinfecting utility and thats all. In the elevator in which 3 person are recommended - enter over 10, because elevators are terrible slow! And again hotel does not care about measures!
No measuring temperatures during 10 days of staying (except upon arrival).
Food for babies - forget about it. They have only 1 stick mixer (dirty and not working well) without bowl (it is not possible to mix food in the plate)!!!
Personel in the restaurant is providing you food, when you ask to put more in the plate it is like they are giving you something personal that they own.
Some of them are very unpolite.
Mosquitoes are horrible, my little baby had over 20 sting (ended up to doctor due to rash), no help from raid. Hotel with 5 stars without nets!!!
As mentioned due to very big crowd you must wake up early in order to grab sunbeds (however a lot of drunk people coming later and take your sunbeds), also due to not supervisers who should manage it.
No one is speaking english, at the beach there are security and lifeguards that are not understaning the word in english.
Generaly totaly dissapointed with this '5 star' hotel, especially as most comments that I read before my trip were positive, however truth is totaly different based on my experience from 10 days ago.
Animation team only positive from this hotel.

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