Caveat Emptor! I purchased a item from my locals S...

Caveat Emptor! I purchased a item from my locals Sams club that required delivery. Item was scheduled for morning delivery between 8-11:30. The contractor subcontracted by Installs Inc callled at 11:55 to inform me he would now arrive at12:55. At 3:35 the item was delivered by a single individual, the item required two people to move without damaging it which required myself to assist. I did not pay for a delivery for me to install! Upon subcontractors departure, he took the packaging material which essentially prevents the return of the item. I contacted Installs inc shortly afterwards to express my dissatisfaction and was told someone from management would contact me with 24 hours. 26 hours later, I contacted them again to be informed that their management team was in a meeting and they would call me back. When I inquired as to said managers name, I was told that they could not give me that info. When I requested there address, I was provided a bogus address. Do yourself a service and find a friend to assist you with moving any purchases from Sams or just make the purchase from another vendor, perhaps Amazon. They seem to grasp customer service....