**Edited:

**Edited:
Edge & Spoke called me to follow up on my review and listen to my feedback - they also offered to reimburse the charge of the ski mount and fix it, which I much appreciated. The owner of this shop obviously cares a lot about this business and making sure customers are left satisfied with the work they do. I would take my skis back, knowing they ultimately will do everything they can to completely satisfy customers.
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This shop had done a ski binding mount for me, and ended up changing the mount point from what was specified without calling me first. A minor and potentially necessary change, but one that I would like to discuss before holes are irreversibly drilled. Additionally, the mount was not flush with the ski top sheet and I will have to tighten the screws or have another shop OK this mount.
I have also had poor experience with them when asking for bike part recommendations, which I have less experience with but am trying to learn. I was given a recommendation to purchase a new bike instead of work on my current one, but was left wanting a bit more of a nuanced explanation or alternatives.