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Lauren Metz

3 years ago

Rooms are clean, equipped with kettle and fridge. ...

Rooms are clean, equipped with kettle and fridge. I enquired with the front desk regarding restaurants that might be open for dinner on Christmas, and the front desk staff simply told me "it depends, some are open, you'd have to ask." She made zero attempt to recommend a place or check what might actually be open. I feel like having a concierge or staff member providing this kind of info is part of the job of a hotel, no? Any respectable place will attempt to assist an out of town guest. The fact that they don't is, frankly, unprofessional and clearly delicates this place as squarely mediocre.

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