A star is far too much. Delivery should be today. ...

A star is far too much. Delivery should be today. Served at the specified time plus before and after at home. After a certain time checked online where the package stays. Delivered !! ?? Apparently it was handed over to us. Nobody rang the bell. No written notice of where it was given and no package to be found in the house. Very annoying. Hopefully the customer service on Monday is more competent and reliable than the delivery.