Justin Pierce

Review of Kentucky Freightliner Trucks

Hands down one of the best Freightliner dealer/sho...

Hands down one of the best Freightliner dealer/shops I've ever dealt with as an owner operator. 11/6/20, called that afternoon for 3 codes for fuel and 25% derated. I spoke with John and he couldn't promise that they could repair it due to being slam booked, but that he could atleast get it scanned some time tonight so I atleast knew what I was dealing with. I rolled in there and within an hour his shop forman was able to plug it in. Within minutes, he knew what it was, verified they had the parts on hand and told me he could have it fixed in a few minutes. During that time I was dealing with Albert who was running the service desk. Super nice guy. They took thier time explaining everything from start to finish. The diagnostic, labor and parts were fair priced. The parts guy even took time to write up a qoute for some parts unrelated to my repair that I had asked about. I'll definitely be back when I need a dealer and sending all the Freightliner owner operators I know there. They actually care about the driver owners here unlike some other dealers. FYI, you're better off bobtailing in. Its a small, very packed lot and youll have to drop your trailer on the side street. There's a cul-de-sac at the end to turn around and drop on the right. Entrance is on the main road(see picture).