I have submitted all the documents required for my...

I have submitted all the documents required for my enrollment after waiting for 3 months to get the enrollments started by Box hill institute. I have passed all their tests and after seeing no reply regarding my admissions i have sent an email for the update. It was complete shock for me that their reply says admissions are completed and try next time. No value for students time. Don't apply for any free TAFE courses with them , you are gonna waste all your time with no results in the end.

I called them to check on this and customer representative says who have paid are filled out the courses.What??? you didn't ask me to pay and now saying filled out???