Overall positive. Would have given 5 stars but on...

Overall positive. Would have given 5 stars but once I received my car, I was surprised to find my front license plate and mounting plate on my front seat. This resulted in a 20 minute delay while my wife and I waited to have your tech reinstall it. We received an "i'm sorry " and a lame explanation about it falling off in the car wash 6 hours prior to pickup. I expect that my car is ready for pickup when I get notified.