Neil Tharani

Review of Pleasanton Hilton at the Club

The location of this hotel is not desirable, there...

The location of this hotel is not desirable, there is a free shuttle service however you can only pre-booked drop-off journeys.
I had a few booking issues upon arrival, upon resolving them on day 1. When I was checking out the same issues rose again and they tried to charge me the whole hotel bill although this was previously paid for.
Guest services were poor and they never came back to me with follow up queries, also they seem to change the shuttle service times without prior approval or notice.
Would not recommend staying here.