BobaThe FettGirl

Review of Embassy Suites West Palm Beach

The only reason I gave this hotel one star is beca...

The only reason I gave this hotel one star is because the food was delicious. The service from everybody in the hotel was awful. There was cum on the carpet and the manager said he was send someone to clean it but he didn't. We didn't have enough toiletries and I couldn't hook up my laptop or xbox to the tv. Which I needed my laptop for work and it was completely ridiculous. The restaurant has awful service. She didn't listen to anything we said AT ALL. Even after hearing all the bad things I experienced the manager just said sorry. Didn't offer a bottle of wine or a better room, complimentary dinner. NOTHING. Very very poor customer service.