R

I've always had a wonderful experience here. The s...

I've always had a wonderful experience here. The staff treated me very well and has continued to do so anytime I have been there. However, I give only 4 stars because a physician who saw my husband in the ER would not listen to my issue and chose not to acknowledge this. It wasn't until I complained to the nurse that they sent another doctor who immediately investigated and found my concern to be within reason, finally correctly diagnosing my husband. I have a little nursing background but no license so for me to have had to point out the issue, should have been the last step. After my surgery, I still owed my out of pocket and I was not given ample time to try and make payment arrangements before they sent my account to a creditor. This was in less than 6 months and I'd barely paid off other debts so that, along with 2 surgeries and an ill husband, I was low on funds. I felt it was unfair of them to not allow me time to pay. Other than that time, I've always had great experiences with nursing staff.

Comments:

No comments