My husband and I were looking for a used car and s...

My husband and I were looking for a used car and settled on an Acura MDX. Our sales person was very pleasant. When we went for the test drive, we specifically asked if the car had blue tooth. It did. That is about the only featured we really wanted. Didn't care about back up camera, or GPS etc. just wanted a reliable car to get us around town. The car fax on this showed it was very well maintained. We purchased the car and several days later went to set up blue tooth and it didn't work. We were unable to set it up immediately because we had company in town and were very busy. Took it back to the dealer and to make a long story short, we had to take it back twice before someone told us that they work on Hondas and don't know much about Acuras. Hum... but they wanted us to purchase a maintainence contract and an extended warranty on this car even though they don't really work on these cars. Glad we didn't waste our money.

Finally got it into an independent mechanic that specializes on Hondas and Acura to find out that the hands free devise had been unplugged.. won't go into the details but you would think Ralph Schomp Honda would have seen that when they took possession of the vehicle and could have passed that information on to us when we asked about that feature.

I don't want to go through the boring little details but once the dealership knew we had an issue with the car, we could not get the general manager to call us back. Another thing, they say it will only take an hour to close the deal. That too is a lie. It took well over 2 hours and that is with having over an 850 FICO score and paying cash for the vehicle. Oh, and then there was the lady that wanted to sell us insurance for the car. She never got back to is either.

So basically, this dealership did nothing to change my perseption of car dealers. It makes buying cars very stressful because you can't trust any of them.