Tim O. did an excellent job! We had a clogged sew...

Tim O. did an excellent job! We had a clogged sewer line. He found the "clean out" with no problem, it was buried in our yard and we had no idea it was there. He worked diligently to clear the clog and make sure we were back in working order. Tim is very respectful, personable and customer service oriented. He talked us through what he was doing and assured us all was good. Progressive was able to move our 1pm appointment to 11am without us asking. They knew we needed help and made sure we got it as soon as possible. Kimberly and Lisa at the office were great with their quick response.