Steve Foster

Review of Southern Orthopaedic Specialis...

Terrible experience! I took my wife there for a pr...

Terrible experience! I took my wife there for a problem she was having and we sat in the waiting room for over two hours. It actually cycled twice in that time. We got up to leave but noticing that they hustled us into an exam room where we waited for over 35 minutes more. So we got up to leave again and they hustled the doctor in there and he spent five minutes with her and told her to go pick up a prescription for a pack of steroids and come back in three weeks. For all of this they charged $320 because they listed her as a new patient even though she s been going there for 30+ years and just didn t happen to be within their three-year limit, which never existed before, and of course they weren t going to tell us this or the associated charge for this listing. So for five minutes with the doctor it works out to be $3840 per hour. I guess they figured we were cash cows. Never again!

BTW: I forgot to mention we arrived at SOS ahead of our scheduled appointment time and still sat there for over two hours waiting. Putting this in context with an opposing experience I took her to a different orthopedic institution where we saw a doctor for the very first time. Appointment time was 1:30. Arrived 1:35. In the exam room at 1:40. X-rays taken at 1:50. Doctor in to see her again at 2. Dr. spent 20 minutes with her and actually administered a treatment. Problem solved, no drugs, and the whole event took 45 minutes. And no charge for being a new patient. Compare that to the above. Case closed.