Ruslan M

Review of BMW Seattle

What an absolutely awesome place to take your car ...

What an absolutely awesome place to take your car to. Their communication and care for every detail is night and day vs others. I recommend this one vs the other one on the East side. First of all, they treat my 2013 BMW 3 series like it s a Rolls, they are courteous, accommodating, and communicative. They send texts with videos of the repairs, they text and call me with updates, they let me know what needs attention and they show proof. What a wild concept(!) BMW of Bellevue customers, take your car here. The Seattle Branch is owned by a different entity. They are just better. They showed me what was broken, they shot me a text with a link to a web portal of the detailed breakdown. Instead of putting me into a beat 320i, they put me into a 440i M-Sport because it was available and I inquired about the new B58 engine.
Josh Logan - absolute best service provider. (I d want to have him over for dinner, that s how nice he is)
Jeremy Mujwid - pinpointed the issue with my radiator. Literally found a pinhole in it (in a few hours on first day) - Legend! Attention to detail - noticing a crack under my coolant sensor in the expansion tank! Who checks there? - Jeremy does.)
What an awesome team! I don t even care that my car is down for a week or more as we wait for parts during the pandemic. I get to drive a comparably equipped service loaner. Same options as mine and more.

Legends!