Update: Oct 3, 2020. The 2 stars are for the emplo...

Update: Oct 3, 2020. The 2 stars are for the employees and the location. The AC didn't work properly, didn't get warm. I was eventually moved to another room. No big deal. However I was never returned the 200$ Hold on my credit card. They actually processed it and kept the money. Im a World of Hyatt member and I now have to dispute this with my CC company and World of Hyatt customer service. Who booked this stay with points only. I lost my trust now!!!! That's a way to make money. How about the people who never pay attention to their CC statements? They now paid extra for nothing. Paying double.