Took over a week to get in for an oil change on a ...

Took over a week to get in for an oil change on a car bought recently from this location. Service staff was friendly and professional. This would have been a higher rating if not for the staffing issues or what ever other challenges resulted in significant delay to get basic preventative maintenance performed. Their typical waiting room food was not available and no coffee during my visit on a weekday first thing in the morning. Sales made big promises regarding their standout service when I bought the car and the only thing that stood out was the wait to get the service performed.