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Yanique Brown
Review of Doppler Labs

4 years ago

When I made the appointments the people that sched...

When I made the appointments the people that schedule it told me I had to do make separate appointments for each of the tests listed. I went to the first appointment and checked with the guy that had checked me in if I could do all or if I had to come back and he basicaly confirmed what the person that scheduled the appointment said. I did the tests and came back the second time for the other tests. The same guy checked me in. A nurse took me to the back told me to get underdress and put my things away. I did all that. Then after I did that, one of the technicians called me and said why Im here again since I did all the tests. I said that the person I scheduled the appointment with and the front desk all told me they were separate and I had to come back for the other tests. The technician then says "the front desk don't know what theyre saying" and that I should disregard them and that I didnt have anything left to do. I wasted my time and effort to get there book an appointment that I had to leave work early for due to the incompetence of the telephone scheduler and the front desk, even your own technician is aware of the incompetence. That is not okay and those mistakes are not acceptable!!

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