Great selection and prices. Poor customer service...

Great selection and prices. Poor customer service. It is almost impossible to talk to a live person if you have a question about an order you are about to place. They just don't want to talk to you until AFTER you have ordered from them. When you call them (and it is difficult to find their telephone number on their website), their voice mail prompts leave out any reference to getting in contact with a customer service rep if you have questions about an order you are about to place. It allows you to talk to a rep about a previously placed order, or to return an order. But, there are no prompts for you to talk to a rep if you have questions about an order you are about to place. Terrible customer service!

That being said, I have been able to get great products at a great price. Just wish they put a little effort into helping their customers. They are terrible, in that regard.